WE ONLY ACCEPT RETURNS in case your order arrives incorrect or damaged.
If your order arrives damaged or incorrect, you can return it for repair or exchange within 14 days from the date your order was delivered. We do not offer refunds in any case.
In the rare case that your order DOES NOT ARRIVE, we will send you a FULL REFUND.
YOU CAN RETURN YOUR ORDER, IF :
- Your order arrives broken or damaged.
If your order arrives damaged, you can send it back to us for repairs, OR you can take it to your local jeweler and we will cover all fees associated with the repair.
- You received the wrong item, size or color.
You can return the item for free and we'll send you the correct item.
YOU CANNOT RETURN YOUR ORDER, IF :
- You do not like the item due to any personal reasons.
We are not responsible for any of your personal reasons.
- The item is damaged After delivery
We are NOT responsible for any damage that happens to the item when you're wearing it. To avoid this, please wear your bands with care.
If you encounter any of the problems above, please contact us at infobandique@gmail.com. We will do our best to provide you with a solution.